Refund policy

Do you offer a money back guarantee?

It is our hope that you and your family are able to fully experience the benefits that ION* has to offer. This is why if you are not satisfied with any of our products, we offer a 100%, 60-day, money-back guarantee on your first bottle purchased (any size) from our website.

 

Returns & refunds

To be eligible for a refund:

Product must have been purchased within 60 days from the intelligenceofnature.com website.

Do not ship bottles that have been opened or partially consumed (inner seal must be intact).

Unopened product will be refunded once it has arrived and been processed by the ION* Team.

Return Shipping Labels are not provided by ION*.

ION* Returns
4351 Seminole Trail
Charlottesville, VA 22911

Please Note: Your original shipping costs will not be refunded. Product purchased through any of our distributors is subject to their return terms and conditions. Returns are for consumable products only. For more information, please contact our Customer Experience Team at 844.432.5488 or e-mail us at info@intelligenceofnature.com.