International
If you are an international customer, find ION* through these select partners. For all other inquiries, fill out the form below.
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FAQs
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Customers in CA
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
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Where do you ship to?
- NOTE: Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
- UK/EU: ION* products are available to the UK/EU from our exclusive distributor, YourHealthBasket (https://iongut.co.uk/)
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How much do you charge for international shipping?
Canada
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
EU/UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for most up to date shipping information.
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Are ION* Bundles available internationally?
No, not at this time.
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Will I be charged tax and duty?
Canada
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
EU/UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for most up to date shipping information.
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I don't see my country on the list. How can I purchase ION* in my country?
You can purchase select ION* products from iHerb.com. Check here for availability in your country.
Canada
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
Others
We are working hard every day to make ION* available in your country. Please let us know your email and where you're interested in shipping ION* to in the form on this page, and we'll notify you as soon as we can ship to you.
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Where is my order?
Canada
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada and the NPN process.
EU/UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for assistance with your order.
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I ordered ION* through your US site and paid tax and duty when I checked out. Why was I charged more by Customs?
EU/UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for details regarding your order.
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Is there a weight limit for international orders?
Canada
Shipping to Canada is currently on hold as we work to satisfy all registration requirements of Health Canada.
EU/UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for ordering details.
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Do you ship to US territories?
Yes, we do. Please visit our shipping and returns page for more information.
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How can I become an ION* reseller in my country?
Thank you for wanting to help support the ION* mission internationally! If you are interested in becoming a reseller, please fill out the form on this page, and someone from our international team will happily be in touch with you soon.
Canada
All sales of ION* in Canada are currently on hold as we work to satisfy all registration requirements of Health Canada.
UK
Please contact our exclusive distributor, YourHealthBasket (https://iongut.co.uk/), directly for information regarding becoming a reseller.
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