ION Gut Health FAQs

Frequently askedquestions

  • ION* Gut Support

    • Usage Instructions:
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      Adults and Children 3 and Over:
      For general gut-brain health, we recommend 1 teaspoon of ION* Gut Support 3x/day. Optimal gut support is achieved when taken 30 minutes prior to meals because of ION* Gut Support's protective effects against gluten and glyphosate, but you can take it immediately before, with, or after a meal, (or on an empty stomach) and still receive benefit.

      Children under three:
      We recommend ¼ teaspoon, 3x/day for children under 3 years of age. If you would like to introduce your little ones more slowly, we recommend 1/8 teaspoon a day, slowly building to standard usage.

      Pets:
      While ION* Gut Support may be given to pets utilizing the above usage instructions, please note that ION* Gut Support For Pets is specially formulated for cats and dogs. See our pet FAQs for more info.

      Sinus:
      Insert nozzle of ION* Sinus Support into each nostril and pump 2−3 times. Remember to wipe nozzle clean after each use.

      Sensitive Adult Usage:
      Results can vary with initial ION* Gut Support usage, with many customers reporting rapid and profound early results. These results are not the direct effects of the supplement itself, but instead reflect the innate healing process that occurs in a body as the firewall system is optimally up and running. There is a subset of individuals, however, that can experience symptoms of tiredness, headache, bloating/increased gas, or bowel changes. If you feel you may be sensitive to the changes that can occur as your innate defenses and capacity for water/nutrient absorption are restored, we suggest a slower approach. Start with 1/8 teaspoon of ION* Gut Support daily, increasing usage slowly, as tolerated, to get to recommended label usage. For ION* Sinus Support, simply reduce to 1 pump per nostril and increase as tolerated.

    • Do any of the ION* products need to be refrigerated?
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      No, all of the products in the ION* suite are shelf stable and do not require refrigeration.

    • Is sediment and variation in color normal?
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      Yes, every product in the ION* suite is all natural and soil derived; the color, taste, and amount of sediment in each bottle can vary. It is neither abnormal nor harmful.

    • Is ION* Gut Support similar to probiotics or enzymes?
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      ION* Gut Support is not a prebiotic, a probiotic, or a direct source of enzymes. It contains zero bacteria. We need a much more diverse microbiome than one can achieve by replicating the same strands of bacteria over and over (this monoculture can happen when we take probiotics).

      ION* Gut Support is unique in that it naturally enhances the diversity of your individual microbiome. It works as a communication network that gives our bodies the tools to create their own bacterial ecosystem again - that ecosystem that has been wiped out by environmental toxins such as antibiotics and pesticides. Without the communication network, there will always be overgrowth of certain species and underrepresentation of others.

      Note: Please consult your healthcare provider concerning the addition or removal of probiotics and digestive enzymes in your personal regimen; as each person is unique, we cannot make individual recommendations.

    • Are there any contraindications with ION* Gut Support?
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      There are no known contraindications with ION* Gut Support. However, for maximum efficacy of all products, we do suggest separating by 30 minutes if you are taking ASEA, a thyroid medication, iodine, or a binder supplement.

      Iodine is a highly-charged element that can bind to negatively-charged elements in ION* Gut Support. Also, certain "binder" supplements (clay, charcoal, and zeolites) recommend taking separately from any nutrition, food, or supplements.

      ION* Gut Support supports healthy gut membranes. This support can return expected drug absorption to normal levels and may improve bioavailability of your supplements and food nutrients. If you are on a medication that requires blood level testing to adjust the dose (such as blood thinners or seizure medications) you should discuss ION* Gut Support with your doctor, who may want to get testing done within a week of starting ION* Gut Support, as you would do with a diet change or adding other mineral supplements.

      None of the minerals or amino acids in ION* Gut Support are present in levels that would be considered adequate to allow ION* Gut Support to replace other standard mineral therapies, such as Lithium orotate or your regular multi-mineral supplement, in your health management.

    • What is ION* Gut Support?
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      ION* Gut Support is a liquid, gut-brain health supplement that goes beyond probiotics, helping to support tight junction integrity and diversify your microbiome the natural way. It is soil derived and U.S. sourced. Its active ingredient, humic extract (from ancient soil), is naturally rich in a variety of trace minerals and amino acids. ION* Gut Support isn't bacteria; it's a family of molecules made by bacteria.
    • What does ION* Gut Support do?
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      ION* Gut Support strengthens tight junction integrity at the gut lining, which protects the immune and neurologic systems and regulates the delivery of water and nutrients to the body.

      As demonstrated in our peer reviewed articles, toxins like glyphosate and gluten can degrade tight junctions in the epithelial layer of the gut lining. ION* Gut Support has been shown to promote the strengthening of this gut barrier, which supplies the first line of defense against everyday exposures to environmental and foodborne toxins. This in turn helps with inflammatory response, enhancing mental clarity, promoting immune function, supporting digestion, and alleviating gluten sensitivity.

    • How does ION* Gut Support work?
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      The gut lining is a barrier, our first line of defense, working to protect our bloodstream (and the rest of our body) from toxic substances such as glyphosate, gluten, and other foreign particles. But just as importantly, it functions to allow the passage of beneficial nutrients. Preserving the integrity of this barrier is key to health.

      Instead of feeding your microbiome with various bacterial strains, ION* Gut Support works via carbon-based redox signaling to maintain tight junction integrity in the epithelial layer of the gut lining. ION* Gut Support primarily functions as a signal, not a nutrient. It provides a framework of communication for the gut bacteria, because of the ancient soil/bacteria carbon molecules it is derived from which, when stabilized, contain the same carbon-based redox signaling molecules produced by gut bacteria. This directly affects mitochondrial redox signaling with a differential response - improving healthy cell longevity and increasing apoptosis (cell death) in unhealthy cells. ION* Gut Support helps maintain communication channels between our microbiome, the cells that line our intestines, and other parts of the body.

    • Why should I be taking ION* Gut Support?
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      Currently, 80% of the population suffers from gas, bloating, indigestion, and heartburn, all stemming from poor gut health. But when you factor in inflammation that is caused by poor gut health, those are just the tip of the iceberg. Given the number of symptoms, conditions, and diseases that chronic inflammation is responsible for, it quickly becomes clear why maintaining your gut health is so important.

      So why do we suddenly need help maintaining our gut health? To start, overprescribed antibiotics, glyphosate damage, and a lost connection with our environment. Our microbiome is not thriving as it should, and neither are we. Rather than address a specific medical condition with a narrowly-targeted supplement, ION* Gut Support takes a holistic approach and helps maintain the strength of our immune system to create an environment that supports total body and mind health.

    • What are tight junctions?
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      Tight junctions are the seals between cells which help to create a defensive barrier in the epithelial layer of your gut lining. They function to keep toxins and foreign particles out of the bloodstream while also allowing nutrients to enter. Tight junction integrity is at the foundation of health.

      Tight junctions are protected by the carbon and mineral metabolites of bacterial digestion. When the intestinal bacteria are balanced and thriving, this matrix of metabolites produces a strong enzyme defense system that protects the tight junctions from the toxin zonulin.

      Over the last sixty years, there has been a steady loss of biodiversity in our bowel bacterial ecosystem. Factory farming, processed foods, and widespread antibiotic use have all played major roles in this decline. However, the most potent of triggers for zonulin impact at the gut barrier is glyphosate, the most commonly used herbicide. Gluten is the most potent of naturally occurring triggers for zonulin production in our modern diet.

      ION* Gut Support functions as the answer to glyphosate and gluten impact at the gut lining by promoting increases in production of the enzymes that break down zonulin and thereby strengthen tight junctions.

    • What is the gut-brain connection?
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      Recent science has called the gut our "second brain," or "Enteric Nervous System" (ENS). It consists of two thin layers of more than 100 million nerve cells that line our gastrointestinal tract, from our sinuses all the way to our rectum, and serves as a vast communication network. We now know that the majority of neurotransmitters, or "chemical messengers," such as serotonin and dopamine, are made in our gut lining, with very little being made in the brain comparatively. However, the production of these chemical messengers is dependent on the right bacteria, fungi, and even parasites and viruses (collectively known as the microbiome), being present in our gut.

    • What is glyphosate and why is it harmful?
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      Glyphosate is the active ingredient in the most commonly used weed killers, including Roundup. These weed killers are used broadly in agriculture and found in varying quantities throughout our environment. The volume of usage of this herbicide has led to reports of significant levels of glyphosate in water, air, rainfall, and even human breast milk. The World Health Organization classified glyphosate as a "probable human carcinogen", and it is implicated in a wide variety of human health disorders.

      ION* Gut Support functions as a response to glyphosate and gluten impact by improving the gut lining's ability to keep out these detrimental elements and promoting increases in production of beneficial enzymes. ION* Gut Support promotes a healthy "firewall" in the gut and blood-brain barrier, to support a beneficial shift in the gut ecosystem as well as normal immune function. ION* Gut Support improves gut resilience to glyphosate fast, even in the face of 20,000 times the EPA-allowed levels of glyphosate.

    • How do I know ION* Gut Support is safe?
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      ION* Gut Support is based in science. Our research has shown it to be non-toxic on sensitive kidney cells, even at high usage. We have conclusive laboratory evidence that shows not only zero toxicity for kidney cells bathed in 100% concentrations of ION* Gut Support, but increasing cell longevity.

      Our manufacturing and quality control teams adhere to all the FDA's current Good Manufacturing Practices (cGMPs), and do regular testing on ION* Gut Support for bacterial contamination, heavy metals, and overall product composition.

      Perhaps the greatest validation of the safety of ION* Gut Support, however, is the sustained success of the product on the international market. Clinical use in humans began in 2012, and the product went into national distribution in September 2014, and international in 2015.

      ION* Gut Support is vegan, naturally gluten-free, dairy-free, soy-free, latex-free, sulfite-free, preservative-free, non-GMO, and certified glyphosate residue free. It is produced in a facility free of allergens, including peanuts and tree nuts.

    • Does ION* test for Prop 65 metals?
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      In compliance with California’s Prop 65 legislation, we test ION* for levels of mercury, lead, arsenic, and cadmium. Metals are found naturally in soil. In fact, there are heavy metals everywhere, from the air we breathe to the food we eat. Candy can have 100-6000 ppm lead, and root vegetables can easily have about 2 ppm lead. Fish bodies can have 1-4 ppm mercury. Rice in the US can have over 0.5 ppm arsenic. 

      Our limits are set high, as the daily limits are applied to a single gram/milliliter of our product (less than what someone would consume in a day). However, our actual test results are extremely low. At the levels that we consistently see in ION*, it would take 2.5 liters to reach daily arsenic levels, and 1.1 liters to reach the daily safe limit of lead (over 2 liters for Mercury and over 4 liters for Cadmium, but these aren't  even detectable in our product, so it could take a million gallons for all we know).

    • Could I be allergic to ION* Gut Support?
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      ION* Gut Support has numerous naturally occurring trace minerals and amino acids in it. We are aware of the vulnerability to some of these elements that certain individuals have. However, the concentrations of these trace minerals are far below the concentrations seen in the daily intake of a healthy plant-based diet and never in the metallic form typically associated with sensitivity. Cucumbers, for example, are high in naturally occurring aluminum.

      Sensitivity to the ionic and organic minerals found in ION* Gut Support, therefore, is not common. Additionally, ION* Gut Support is sourced from plant-derived fossils and is routinely tested for contaminants. However, if you have an allergy to trace minerals, we recommend starting slowly with ION* Gut Support, as detailed under "Usage Instructions". If you believe you are experiencing an allergic reaction to ION* Gut Support, stop taking the product immediately, and consult your healthcare practitioner.

      As ION* Gut Support begins to strengthen the tight junctions in the gut lining, it is not uncommon to experience mild, temporary side effects such as constipation as full hydration is promoted. In these cases, the first and best response is to increase consumption of water and herbal teas. It may also be beneficial to take a slower approach. See under "Usage Instructions" for sensitive individuals.

      "Detoxing"

      The clinical spectrum of signs and symptoms that have been attributed to the word "detox" are vast. If we consider the full term, "detoxification", we can bring some clarity to the process. The need to remove toxins is part of the body's natural defense, and a healthy body has vast mechanisms for toxin removal.

      Many people starting ION* Gut Support have noted almost immediate signs of toxin clearance from the body. Urine, sweat, breath, and skin in the case of mineral foot baths, can all reveal toxin clearance. This is the result of the extremely rapid changes in tight junction integrity as ION* Gut Support promotes functional tight junctions in the gut, blood vessels, kidney tubules, etc.

      To be clear, ION* Gut Support does not detoxify anything. The body's natural systems, once back online with intelligent membranes, produce all the natural detoxification pathways. If tight junction restoration throughout the system is the reason for the mobilization of toxins and subsequent removal (detoxification) from the body, there is no redistribution of the toxin to other tissues. The toxins are instead trafficked to appropriate clearance sites of urine, breath, and sweat.

    • For how long should I take ION* Gut Support?
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      You should take ION* Gut Support as long as you are getting exposure to those environmental factors known to impact the tight junctions in the gut lining, including gluten, glyphosate, and antibiotics. Organic, non-GMO, and gluten-free foods are great. However, avoiding exposure to glyphosate is the bigger challenge, as it has been shown to be contaminating even our rainwater.

      As with most supplements, you can expect to receive benefit as long as you are taking ION* Gut Support, and for a residual period afterwards.

    • Does ION* Gut Support expire?
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      Through lab testing, we know that ION* Gut Support stays safe on kidney tubule cells and efficacious in strengthening intestinal tissue tight junctions beyond six years. We now use a "Best By" date, six years from manufacture. Prior to that we used a "Manufactured On" date (MFG ON). If you have one of those bottles, your ION* Gut Support (what was previously RESTORE) will be good for at least six years past that date.
    • Is ION* Gut Support similar to other fulvic or humic extracts/substances?
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      ION* Gut Support is a balanced formula, comprised of a very unique family of carbon molecules with oxygen-binding sites that are produced by bacteria when they digest nutrients. We extract our primary ingredient from ancient, fossilized soil that contains humic and fulvic substances. However, our raw ingredients are inert and without any biologic function when they arrive in our labs. We then go through a series of biochemical procedures to balance the oxygen redox potential. The result is a dietary supplement with unique biologic function and safety not seen in any other product, including other soil extracts that have been marketed under a variety of poorly defined heterogeneous categories such as humic acids, fulvic acids, shilajit, etc.
    • Where can I purchase ION*?
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      ION* is available in our online store (with both a one-time purchase option or discounted through our subscription program), from many healthcare practitioners, and in many retail stores nationwide. ION* is also available through various on-line retailers, including Amazon and iherb.com.
    • If I have more questions, who do I call?
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      If you have additional questions or concerns, please call our Customer Support Team toll-free at 844.432.5488, or email us at info@intelligenceofnature.com.

      We use ION* as a foundation of health for a broad spectrum of patients. ION* does not treat any disease. Instead, it promotes strong membrane integrity through its direct and indirect effects on the tight junctions of the bowel wall and vascular systems of the body, and restoration of the bowel ecology with the unique bacterial communication attribute of the supplement. Microbiome balance and tight junction integrity are widely recognized to constitute a major portion of the human immune system, and directly affect DNA transcription of human cells to promote optimal health. The well-proven biology of ION* demonstrates its role as a foundational resource in your pursuit for optimal health." - Dr. Zach Bush, Founder and CEO of ION*

  • ION* Skin Support

    • Usage Instructions:
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      Mist ION* Skin Support on face and body twice daily. Use before applying other skin products, before and after sun exposure, or wherever your skin needs help. For best results, allow to dry or massage into skin before applying other skincare products.

    • Sensitive Usage Instructions:
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      If you feel you may be sensitive to the trace minerals or humic extract found in ION* Skin Support, please patch test to ensure there is no reaction. If you experience any adverse reactions from using ION* Skin Support, discontinue use and please contact our Customer Support Team as well as your dermatologist.

    • Should I patch test ION* Skin Support?
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      Everyone's skin is different, and for any new skin product it is recommended that you patch test to ensure you will not have any adverse skin reactions.

      Good spot/patch testing practices:

      • Test on freshly cleansed skin.
      • Test on your neck or inner arm.
      • Test one new skin product at a time.
      • Test for four or more days to ensure you do not develop a hypersensitivity reaction.

    • Does ION* Skin Support have an expiration date?
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      We recommend using ION* Skin Support within 1 year of receiving it, though there is no expectation that our skin health product will change over time or lose its effectiveness.

    • Does ION* Skin Support need to be refrigerated?
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      No, all products in the ION* suite are shelf stable and do not require refrigeration.

    • Where can I purchase ION* Skin Support?
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      As of right now, ION* Skin Support is exclusively available as a one-time purchase or as part of a subscription at intelligenceofnature.com.

    • Can I get an ION* Skin Support subscription?
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      Yes! We offer 15% off as part of our Membership Program.

    • What is ION* Skin Support?
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      ION* Skin Support is an all-natural, soil-derived spray utilizing our innovative Terrahydrite® blend, combined with various bio-available minerals including Silicon as Monomethanesilanetriol, Zinc Gluconate, Copper Gluconate, and Magnesium Citrate. ION* Skin Support is scientifically proven to strengthen your barrier against toxins, support a healthy response to the sun, and improve hydration. It is microbiome-friendly as well as fragrance and dye-free.

    • How is ION* Skin Support different from ION* Gut Support?
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      In addition to the humic extract blend utilized in our Gut Support formula, ION* Skin Support includes bioavailable Silicon as Monomethanesilanetriol, Zinc Gluconate, Copper Gluconate, and Magnesium Citrate. It is a synergistic blend specially formulated for keratinocytes, the primary cells which form the skin barrier.

    • What does ION* Skin Support do?
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      ION* Skin Support is designed to support skin function as a barrier and as a balanced terrain for your microbiome. By supporting a terrain that can host hundreds of millions of beneficial microbiota, you can help foster your innate gut-brain-skin connection.

      ION* Skin Support also helps defend against toxins by maintaining the tight junctions in the skin, supports a healthy response to the sun by lowering the amount of reactive oxygen species that result from exposure to UVB rays, and improves overall skin hydration by supporting your microbiome.

    • How will I know if it's working?
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      You may notice an improvement in texture, elasticity, hydration, smoothness, or circulation and/or a reduction in redness after a few weeks of regular ION* Skin Support use.

      Further, when your skin functions properly, it supports many other functions, as the skin is deeply connected to the hormone system, the immune system, and the nervous system. Because of these connections, you may notice benefits that go far beyond what you expected. Pay attention to your overall sense of wellbeing as you use ION* Skin Support.

    • For how long should I use ION* Skin Support?
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      With ION* supporting your body's barrier protection from UVB rays and environmental toxins, it should be used as long as those damaging elements are present. As ION* is a water-based product, it is quickly absorbed; use twice daily as instructed.

    • How long until I will notice results from ION* Skin Support?
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      Noticeable changes in the skin vary and are dependent on your overall health, your skin health and your personal awareness of its appearance. Irritated or inflamed areas of your skin are where you will most likely notice the impact of ION* Skin Support first. Skin with callouses, or thick layers of skin, will likely be where noticeable changes will take the longest. Noticeable changes will also vary with skin age and exposure to sunlight and toxins.

    • How long does one bottle last?
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      This can be a difficult question to answer with usage varying widely. However, based on an average use regimen for one person, an 8oz spray bottle should last about 10 weeks and a 3.4oz bottle should last roughly 1 month.

    • Can I overuse ION* Skin Support?
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      Yes, applying ION* Skin Support substantially more than twice daily may result in some irritation. Further, it's important to remember that more is not necessarily better. We have no reason to believe that you will receive any more benefit from overuse of ION* Skin Support. Thorough coverage, twice daily, will provide the support your skin needs.

    • How long should I wait before applying makeup or other skincare products?
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      You can apply makeup or lotions immediately following use of ION* Skin Support. We recommend either letting it dry naturally or gently patting dry and then applying other products.

    • Will ION* Skin Support reduce signs of aging and/or wrinkles?
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      We cannot say at this time. We will, however, be carrying out studies to validate ION* Skin Support's effect on wrinkles and signs of aging. Stay tuned!

      What we know now is that ION* Gut Support, our flagship liquid mineral supplement, has been shown to increase lysine production, which is critical to the formation of collagen. Collagen is key in helping to promote skin elasticity and strength.

    • Is this a sunscreen? Can I use instead of sunscreen?
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      No. ION* Skin Support does not physically block UV rays or chemically alter our response to them. It should not be used as a sunscreen.

      With daily use, however, ION* will help to balance the microbiome which supports healthy lipids (natural oils and waxes), making our skin less vulnerable to damaging rays. ION* Skin Support helps to achieve a balanced state of ROS which means less ROS is acting to damage and kill cells.

    • Can I use this on my baby's diaper rash?
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      No, we do not recommend ION* Skin Support for babies due their highly sensitive skin.

    • Why can't children under 3 years old use ION* Skin Support?
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      The skin of infants is structurally different. The cells are smaller and the collagen fibers are thinner. The skin is more permeable and prone to sensitivity. Since ION* Skin Support contains trace levels of various naturally occurring minerals, we do not recommend its use for children under 3 as they are simply more likely to be sensitive.

    • Can I use ION* Skin Support on eczema, rosacea, vitiligo, or any other specific skin conditions?
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      Because the skin is influenced by the state of the nervous and endocrine systems as well as the microbiome, the cause of skin conditions is quite complex and depends on the individual.

      While we cannot make claims related to specific skin conditions, we suggest applying ION* Skin Support to your external barrier as well as taking ION* Gut Support to promote immune health inside and out.

      Many skin conditions are an immune response to environmental toxins or insults (like UV rays) resulting in inflammation. ION* Gut Support bolsters your immune system by improving intracellular communication. ION* Skin Support strengthens the barrier of epithelial cells that separates you from the outside world, improving your body’s ability to respond to environmental toxins and/or damaging levels of UV rays.

    • If I have more questions, who do I call?
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      If you have additional questions or concerns, we are here to help! Please call our Customer Support Team toll-free at 844.432.5488 or email us at info@intelligenceofnature.com.

  • ION* Gut SupportFor Pets

    • Usage:
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      Directions for use: Shake Well. Ideal application is by syringe (no needle) in the corner of mouth (not squirted in – but gradually dispensed). You can also pour ION* Gut Support For Pets into one-quarter cup of dechlorinated water.

      Pets can drink ION* Gut Support For Pets before, during, or after a meal and still receive benefit. If you feed twice daily, you can split the following doses in half and provide twice daily.

      For pet weight:
      <20 lbs: 1 tsp (5 ml) daily
      21 lbs to 100 lbs: 2 tsp (10 ml) daily
      >101 lbs: 1 Tbsp (15 ml) daily

      Sensitive Usage:
      Starting with 1/8 teaspoon of ION* Gut Support For Pets, once a day, can be a good introduction. Double the usage weekly until your pet is fully benefitting from the recommended usage for their weight category. Give at mealtime or twice daily in one-quarter cup of dechlorinated water.

      Please note: These usage schedules are for canines and felines. ION* Gut Support For Pets has not been tested in the equine environment.

    • What is ION* Gut Support For Pets and what does it do?
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      ION* Gut Support For Pets is an all-natural, soil-derived liquid animal supplement that supplies the first line of defense against everyday exposure to environmental and food-borne toxins in the gut. Its active ingredient, humic extract (from ancient soil), is naturally rich in a variety of trace minerals and amino acids. ION* Gut Support For Pets isn't bacteria; it's a family of molecules made by bacteria.

      ION* Gut Support For Pets strengthens tight junctions in the gut lining, facilitating nutrient absorption, and promoting kidney health. This in turn helps with the inflammatory response promoting immune function and alleviating environmental allergy sensitivities.

    • How does ION* Gut Support For Pets work?
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      The gut lining is a barrier, your pet's first line of defense, working to protect their bloodstream (and the rest of your pet's body) from toxic substances such as glyphosate, gluten, and other foreign particles. But just as importantly, it functions to allow the passage of beneficial nutrients. Preserving the integrity of this barrier is key to health. Instead of feeding the microbiome with various bacterial strains, as you would get from a probiotic, ION* Gut Support For Pets works via carbon-based redox signaling to maintain tight junction integrity in the epithelial layer of the gut lining.

      ION* Gut Support For Pets primarily functions as a signal, not a nutrient. It provides a framework of communication for the gut bacteria, because of the ancient soil/bacteria carbon molecules it is derived from which, when stabilized, contain the same carbon-based redox signaling molecules produced by gut bacteria. This directly affects mitochondrial redox signaling with a differential response – improves healthy cell longevity and increases apoptosis (cell death) in unhealthy cells. ION* Gut Support For Pets helps maintain communication channels between their microbiome, the cells that line their intestines, and other parts of the body.

    • How is ION* Gut Support For Pets different from probiotic products?
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      ION* Gut Support For Pets is unique in that it supports tight junction integrity at the gut lining. This makes the gut terrain more friendly to the different strains of beneficial gut flora, allowing your pet’s individual microbiome to balance naturally. By encouraging cell-to-cell communication, ION* goes beyond probiotics - not simply adding, but connecting, to strengthen gut health.

    • How is the pet formula different from the human ION* Gut Support formula?
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      ION* Gut Support For Pets is specially formulated for canines and felines and includes silicon to increase absorbency in the body. Silicon supports structure in the body from the cellular level to the muscular-skeletal level. It is an essential element for healthy connective tissues, especially in the bone and cartilage of animals.

    • What is the microbiome?
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      The microbiome is a collection of microbes - bacteria, fungi, protozoa, and viruses - that live on and inside your pet's body. Specifically, the gut microbiome is called the gut flora or gut microbiota and is integral in a pet's digestion (including absorbing and synthesizing nutrients).

    • What negatively impacts your pet's microbiota?
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      Due to the ingredients and methods of preparation, there are many toxins and antinutrients in most pet foods found on the market today. Pets that consume food toxins, herbicides, and pesticides may experience intestinal permeability that alters the gut microbiota’s environment. There are also pollutants in the air and water that pets are exposed to which negatively impact the inner lining of key organs and filtering systems that protect the environment where the microbiota exist.

    • What are tight junctions?
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      Tight junctions are the seals between cells which help to create a defensive barrier in the epithelial layer of your pet's gut lining. They function to keep toxins and foreign particles out of the bloodstream while also allowing nutrients to enter. Tight junction integrity at the gut lining is at the foundation of health.

    • What is glyphosate and why is it harmful?
      [+]

      Glyphosate is the active ingredient in the most commonly used weed killers, including Roundup. These weed killers are used broadly in agriculture and found in varying quantities throughout our environment. The volume of usage of this herbicide has led to reports of significant levels of glyphosate in water, air, rainfall, and even human breast milk. The World Health Organization classified glyphosate as a "probable human carcinogen", and it is implicated in a wide variety of health disorders.

      A healthy gut microbiota is dramatically altered by exposure to glyphosate as it is known to break down tight junctions of the gut. The lining of the stomach (and kidney) can be damaged by food toxins, herbicides, and pesticides. Toxins can permeate into the bloodstream, attacking immune health and creating inflammation.

    • How do I know ION* Gut Support For Pets is safe?
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      ION* Gut Support For Pets is a member of the NASC (National Animal Supplement Council). The NASC awards their seal to companies that have passed onsite audits as well as adhere to a set of regulations that rival that of human dietary supplements. ION* Gut Support For Pets has an extensive quality assurance program that includes product sampling and reporting mechanisms.

      Further, our own internal research has shown the formula to be non-toxic on sensitive kidney cells – even at high dosages. We are gluten-free, dairy-free, soy-free, latex-free, preservative-free, non-GMO and certified glyphosate-free.

    • What does the term Terrahydrite® mean?
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      Terrahydrite® is the registered proprietary blend (humic extract and purified water) that connects the entire ION* product suite. The functional element of Terrahydrite® is the water stabilized family of carbon-based redox carrying molecules. The formula contains metabolites that are produced by bacteria and fungi from ancient soils.

  • Membership

    • How do I become an ION* Member?
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      It's simple, and FREE! Start by shopping our product page and add products to your cart by selecting the Subscribe & Save option. Don't forget to choose how frequently you want to receive each product. Choose from every 30, 60 or 90 days. Shop Now

    • Is ION* Membership different than the subscription program I joined?
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      We are now referring to our autoship program as a membership as we feel it is more encompassing of all the benefits ION* has to offer. We have taken great steps to improve the customer experience for our current and new members by enhancing our website and the online portal, which customers use to manage their subscription.

    • What are the perks of an ION* Membership?
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      15% Discount on all your favorite top selling ION* products

      • 32oz ION* Gut Support
      • 8oz ION* Skin Support
      • 16oz ION* Gut Support For Pets

      Free Shipping- All ION* membership products qualify for free shipping within the US, even if you add additional product to your upcoming order!

      Cancel Anytime- We know you will love our membership program and our ION* products, but if you have a change of heart, you can cancel at any time!

      Easy to Manage- It's now easier than ever to log into your account and change the date, quantity, or frequency of your ION* subscription order.

      Easy to Swap & Add Product- Not only can you swap out products, now you can also add additional products to your upcoming order! (Like ION* Sinus Support)

    • Can I add additional products to my upcoming recurring order?
      [+]

      Yes! We have improved our membership offerings so that you can now add products, such as an ION* Sinus Spray to you upcoming subscription order. Additional items will not be discounted unless you select the Subscribe & Save option. As always, items processed through the membership portal ship for free.

    • Can I change the frequency of my recurring orders?
      [+]

      Sure! Just log into your account and make changes to your upcoming order. Be sure to make any changes 24 hours PRIOR to the processing date. Otherwise, these changes will apply for your next order, and you will be billed accordingly.

    • How do I cancel my membership and/or future ION* subscription orders?
      [+]

      Simply log into your account and select, cancel. If you need additional help, call or email our Customer Support Team at 844.432.5488 or info@intelligenceofnature.com.

      NOTE: Any cancellation of an order or subscription must be done 24 hours PRIOR to the order processing and shipping. Orders that have already been processed and paid for are not subject to cancellation or refund.

    • Is membership available outside the US?
      [+]

      Currently, ION* membership is only available in the United States.

    • Can I use a discount or coupon code towards subscription orders?
      [+]

      Discount or coupon codes cannot be applied to orders that contain subscription products.

    • As a member, can I send ION* to multiple addresses?
      [+]

      Sure! We understand you may want to share ION* products with friends and/or you may spend part of the year at a different address. You can always update your shipping address or add shipping locations by logging into your account. Just be sure to make any changes 24 hours prior to your order processing.

    • How will I know when my next order is processing?
      [+]

      We have it covered! You will receive an email from us 3 days prior to your order processing, to remind you. Be sure to respond quickly if you need to change the date or shipping address since our Shipping Team is very efficient and takes pride in getting orders out quickly. Any upcoming order changes will need to be done 24 hours prior to it processing.

    • Can I pause or change my upcoming subscription if needed?
      [+]

      Of course! Just log into your subscription account and change the upcoming shipment date or you can temporarily cancel your subscription. When you are ready to start receiving ION* products again, simply re-activate.

      We know most of you want to navigate and manage your subscription orders on your own; however, if you need a little extra help, we would love to hear from you! Just call or email our Customer Support Team. We can be reached at info@intelligenceofnature.com or 844.432.5488 Monday – Friday 9am-5pm EST.

  • Shipping & Returns

    • US shipping costs
      [+]

      We offer free shipping on all orders totaling $40 (USD) or over, shipped to addresses in the continental US, Alaska, and Hawaii.

      Orders totaling less than $40 are subject to a $7 flat rate shipping fee.

      Orders shipped to US territories will be subject to our international $10 flat rate or DHL shipping rates. For expedited shipping costs on domestic orders, please see below.

    • How are my orders shipped?
      [+]

      In the US, we ship FedEx and USPS for most efficient delivery, and USPS only for PO Box addresses. For international orders, we ship with DHL and Passport Shipping.

      When your order ships, you will receive a confirmation email with a tracking number, allowing you to track your order on either the FedEx, USPS, DHL, or Passport websites.

      We try our best to make deliveries within 3-5 business days, but for remote locations or during holiday periods, delivery may take a week or more.

    • Do you ship to freight forwarding addresses?
      [+]

      Due to increased risk as an exporter, we no longer ship to any freight forwarders. Customers who place an order with a freight forwarding address will be contacted. If no alternative address is available, then the order will be cancelled and refunded.

    • When will my order ship?
      [+]

      Please allow 2 business days for order processing. We do not ship on weekends or holidays. After placing your order with ION*, you will be sent a receipt and order summary via email. Once shipped, you will receive an email with a tracking number.

      Please Note: If you are having trouble locating these emails, individual user settings in your inbox may have rerouted them to your spam or marketing folders.

    • How can I check my order status?
      [+]

      Please refer to the tracking links in the email you received with your shipment information to track delivery of your package. If you need additional assistance, please contact our Customer Support Team at info@intelligenceofnature.com.

    • Can you expedite my order?
      [+]

      We do offer expedited or rush shipping at an additional charge for domestic shipments. Expedited shipping means orders placed by 12:00 noon EST will ship the same business day, two-day FedEx service (business days only). We do not offer expedited shipping internationally.

    • Returns & exchanges
      [+]

      It is our hope that you and your family are able to fully experience the benefits that ION* has to offer. This is why if you are not satisfied with any of our products, we offer a 100%, 60-day, money-back guarantee on your first bottle purchased (any size) from our website.

      Please Note: Your original shipping costs will not be refunded. Our 100% guarantee applies to purchases made through our US site, intelligenceofnature.com, only. Product purchased through any of our distributors is subject to their return terms and conditions. For more information, please contact our Customer Support Team at 844.432.5488 or e-mail us at info@intelligenceofnature.com.

    • Subscription service
      [+]

      You can cancel your subscription at any time, for any reason. Our 60-day, money-back guarantee applies to the purchase of your first bottle only.

    • Wholesale
      [+]

      We will honor our 100%, 60-day, money-back guarantee by crediting our wholesale accounts for product they refund to their customers. First purchase, one bottle only, and within 60 days of purchase.

  • Partnership

    • How can I get more information on becoming a reseller?
      [+]
      Please visit our Reseller page, answer a few questions, and a member of our sales team will be in touch with you shortly.
    • I'm already an ION* reseller. How can I find the reseller store?
      [+]
      Please visit our Reseller page and click the login button at the top of that page. 
    • Do you offer an affiliate program?
      [+]
      We do! Please visit our Partner page, answer a few questions, and a member of our Partner Team will be in touch with you shortly. 
    • I'm already an ION* affiliate. How can I find the affiliate portal?
      [+]
      Please visit our Partner page and click the login button at the top of that page.

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